- Agent Guide Introduction
- What Is Agent Desktop?
- User Interface OverviewGetting Started
- Working in Agent Desktop
Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service.
Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking most Agent Desktop functions directly.
The following is a list of articles in this section: