disposition_countersEach row in the ''disposition_counters'' table provides metrics for interactions associated with the service specified in the ''service_name'' field whose processing ended with a particular disposition.The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the ''disposition_counters'' table.|'''Column Name'''|'''Data Type'''|'''Description'''|-|'''agg_run_id'''|BINARY (16)|Aggregator run that produced this record|-|'''disposition_name'''|VARCHAR|Disposition name|-|'''end_time'''|DATETIME|End time of the aggregation interval; time is given in Universal Coordinated Time (UTC)|-|'''id'''|BINARY (16)|Primary key|-|'''is_campaign'''|BIT|Services of blended type will have two rows of metrics: one where this bit is set to TRUE, counting campaign calls only; the other row with this bit set to FALSE, counting inbound and non-campaign outbound calls|-|'''media_type'''|ENUM|''media_type'' specifies the interaction media type.Possible values include VOICE, CHAT, and EMAIL.If set to CHAT, any ''call'' mentioned in this table shall be interpreted as a service chat interaction in the same context.|-|'''num_calls_outbound'''|BIGINT|This metric specifies the number of outbound calls associated with the given service whose processing ended with the disposition specified in the ''disposition_name'' field.It includes regular outbound calls and calls of preview campaign calls that were actually dialed by agents.|-|'''num_calls_received'''|BIGINT|This metric specifies the number of calls associated with the given service received by agents whose processing ended with the disposition specified in the ''disposition_name'' field.This included predictive campaign calls.|-|'''num_campaign_calls'''|BIGINT|Number of campaign calls associated with the given service whose processing ended with the disposition specified in the ''disposition_name'' field|-|'''num_non_campaign_calls_inbound'''|BIGINT|Number of inbound calls associated with the given service whose processing ended with the disposition specified in the ''disposition_name'' field, excluding predictive campaign calls|-|'''num_non_campaign_calls_outbound'''|BIGINT|Number of non-campaign outbound calls associated with the given service whose processing ended with the disposition specified in the ''disposition_name'' field|-|'''num_preview_items'''|BIGINT|Number of preview records completed by agents without making a call with the disposition specified in the ''disposition_name'' field|-|'''num_records_completed'''|BIGINT|Number of outbound calling records associated with the given service that were completed with the disposition specified in the ''disposition_name'' field|-|'''service_name'''|VARCHAR|Name of the service as defined in service configuration|-|'''start_time'''|DATETIME|Start time of the aggregation interval; time is given in Universal Coordinated Time (UTC)|-|}