From Bright Pattern Documentation
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| − | + | = About Tutorials for Admins = | |
''Tutorials for Admins'' is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more. | ''Tutorials for Admins'' is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more. | ||
| + | == Guide Sections == | ||
The guide contains articles about the following topics: | The guide contains articles about the following topics: | ||
*[[Tutorials-for-admins/AI/Overview | AI and Bots]] | *[[Tutorials-for-admins/AI/Overview | AI and Bots]] | ||
*[[Tutorials-for-admins/Chat/Overview | Chat]] | *[[Tutorials-for-admins/Chat/Overview | Chat]] | ||
| + | *[[Tutorials-for-admins/Configuration/Overview | Configuration]] | ||
*[[Tutorials-for-admins/Forms/Overview | Forms]] | *[[Tutorials-for-admins/Forms/Overview | Forms]] | ||
*[[Tutorials-for-admins/Integrations/Overview | Integrations]] | *[[Tutorials-for-admins/Integrations/Overview | Integrations]] | ||
| + | *[[Tutorials-for-admins/RA/Overview | Remote Assist]] | ||
*[[Tutorials-for-admins/Scenarios/Exercises | Scenarios]] | *[[Tutorials-for-admins/Scenarios/Exercises | Scenarios]] | ||
*[[Tutorials-for-admins/Services/Overview | Service Configuration]] | *[[Tutorials-for-admins/Services/Overview | Service Configuration]] | ||
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| − | + | [[File:How-To-Random-Survey-Overview-53.PNG|800px|thumb|center|An example scenario configuration]] | |
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Latest revision as of 04:01, 29 May 2024
• 日本語
About Tutorials for Admins
Tutorials for Admins is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more.
Guide Sections
The guide contains articles about the following topics:
- AI and Bots
- Chat
- Configuration
- Forms
- Integrations
- Remote Assist
- Scenarios
- Service Configuration
- Voice
