From Bright Pattern Documentation
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= Methods = | = Methods = | ||
* [[Embedded-agent-desktop-api-specification/Methods/Overview | Overview]] | * [[Embedded-agent-desktop-api-specification/Methods/Overview | Overview]] | ||
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Dialing and Transfers | Dialing and Transfers | ||
* [[Embedded-agent-desktop-api-specification/Methods/dialNumber | dialNumber]] | * [[Embedded-agent-desktop-api-specification/Methods/dialNumber | dialNumber]] | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/mergeAllCallsIntoConference | mergeAllCallsIntoConference]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/selectService | selectService]] | * [[Embedded-agent-desktop-api-specification/Methods/selectService | selectService]] | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/setRescheduleWindow | setRescheduleWindow]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/singleStepTransfer | singleStepTransfer]] | * [[Embedded-agent-desktop-api-specification/Methods/singleStepTransfer | singleStepTransfer]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/singleStepConference | singleStepConference]] | * [[Embedded-agent-desktop-api-specification/Methods/singleStepConference | singleStepConference]] | ||
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Completing and Terminating an Interaction | Completing and Terminating an Interaction | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/postVariable | postVariable]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/setDisposition | setDisposition]] | * [[Embedded-agent-desktop-api-specification/Methods/setDisposition | setDisposition]] | ||
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* [[Embedded-agent-desktop-api-specification/Methods/setDispositionByName | setDispositionByName]] | * [[Embedded-agent-desktop-api-specification/Methods/setDispositionByName | setDispositionByName]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/setNotes | setNotes]] | * [[Embedded-agent-desktop-api-specification/Methods/setNotes | setNotes]] | ||
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* [[Embedded-agent-desktop-api-specification/Methods/muteCallRecordingCallback | muteCallRecording(callback)]] | * [[Embedded-agent-desktop-api-specification/Methods/muteCallRecordingCallback | muteCallRecording(callback)]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/unmuteCallRecordingCallback | unmuteCallRecording(callback)]] | * [[Embedded-agent-desktop-api-specification/Methods/unmuteCallRecordingCallback | unmuteCallRecording(callback)]] | ||
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Latest revision as of 04:02, 29 May 2024
Methods
Agent State
Dialing and Transfers
- dialNumber
- mergeAllCallsIntoConference
- selectService
- setRescheduleWindow
- singleStepTransfer
- singleStepConference
Completing and Terminating an Interaction
- postVariable
- setDisposition
- setDispositionByName
- setNotes
- terminateInteraction
- completeInteraction
- completeInteractionWithDisp
Call Recordings Control