From Bright Pattern Documentation
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= setDisposition = | = setDisposition = | ||
| − | Sets the disposition of the interaction. | + | Sets the disposition of the interaction using a disposition code. (To set disposition by name, see method [[Embedded-agent-desktop-api-specification/Methods/setDispositionByName | setDispositionByName]]). |
See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/EndDispositionComplete | Use Cases]] section for ways to use this method. | See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/EndDispositionComplete | Use Cases]] section for ways to use this method. | ||
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== Request == | == Request == | ||
=== Syntax === | === Syntax === | ||
| − | window.bpspat.api.setDisposition(item_id, | + | window.bpspat.api.setDisposition(item_id, disposition_code) |
=== Parameters === | === Parameters === | ||
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| '''Optional/Required''' | | '''Optional/Required''' | ||
| '''Description''' | | '''Description''' | ||
| + | | '''Example''' | ||
|- | |- | ||
| item_id | | item_id | ||
| string | | string | ||
| required | | required | ||
| − | | | + | | The interaction ID of the interaction |
| + | | "EE55D97E-2705-49D1-A36D-34B3381DD416" | ||
|- | |- | ||
| − | | | + | | disposition_code |
| string | | string | ||
| required | | required | ||
| − | | | + | | The disposition code to be set for the interaction |
| + | | "12345" | ||
| + | |- | ||
|} | |} | ||
== Response == | == Response == | ||
| − | Empty. | + | Empty. In response to the request, the disposition is changed to the specified disposition code. |
| − | |||
| − | In response to the request, the disposition | ||
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Latest revision as of 04:02, 29 May 2024
setDisposition
Sets the disposition of the interaction using a disposition code. (To set disposition by name, see method setDispositionByName).
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.setDisposition(item_id, disposition_code)
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| item_id | string | required | The interaction ID of the interaction | "EE55D97E-2705-49D1-A36D-34B3381DD416" |
| disposition_code | string | required | The disposition code to be set for the interaction | "12345" |
Response
Empty. In response to the request, the disposition is changed to the specified disposition code.