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* 5.2:Agent-guide/Purpose| Agent Guide | * 5.2:Agent-guide/Purpose| Agent Guide | ||
* 5.2:Contact-center-administrator-guide/AgentDesktopHelperApplication | Agent Desktop Helper Application Installation | * 5.2:Contact-center-administrator-guide/AgentDesktopHelperApplication | Agent Desktop Helper Application Installation | ||
| − | </btn><!-- end of button --> <btn> 5.2:Agent-guide/Purpose/ja | 日本語</btn> | + | </btn><!-- end of button --> |
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Reference guides, tutorials and API specs for admins using Contact Center Administrator | Reference guides, tutorials and API specs for admins using Contact Center Administrator | ||
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Read the Docs||btn-primary | Read the Docs||btn-primary | ||
* 5.2:Whats-new-version-52/Features| What's New? | * 5.2:Whats-new-version-52/Features| What's New? | ||
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* 5.2:Virtual-queue-tutorial/Overview | Virtual Queue | * 5.2:Virtual-queue-tutorial/Overview | Virtual Queue | ||
* 5.2:Workflow-builder-reference-guide/Purpose | Workflows | * 5.2:Workflow-builder-reference-guide/Purpose | Workflows | ||
| − | </btn><!-- end of button --> | + | </btn><!-- end of button --> <btn> 5.2:Contact-center-administrator-guide/Purpose/ja | 日本語 </btn> |
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<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4> | + | <div class="panel-heading"><h4>What's New? <i class="fa fa-info-circle" style="float:right; font-size: 24px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
| − | + | Read about the features added to Bright Pattern Contact Center in version 5.2.x. | |
<btn> | <btn> | ||
| − | + | Learn More||btn-primary | |
| − | * 5.2: | + | * 5.2:Whats-new-version-52/Features | What's New? |
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| + | <div class="panel-heading"><h4>API Reference <i class="fa fa-code" style="float:right; font-size: 24px;"></i></h4></div> | ||
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| + | API methods for managing users, interactions, recordings, and more | ||
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| + | Get APIs||btn-primary | ||
| + | * 5.2:Api| All Bright Pattern APIs | ||
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Revision as of 17:47, 31 January 2019
<translate>= Bright Pattern Contact Center Documentation = Welcome to Bright Pattern!
Bright Pattern Contact Center software helps brands create effortless customer experiences on voice, email, chat, video, SMS, and social messengers with integrated AI and bots. Explore our reference guides and tutorials using the following drop-down buttons.
Agents
Administration
Reference guides, tutorials and API specs for admins using Contact Center Administrator
Supervisors
Tutorials and training for supervisors managing teams on Agent Desktop
What's New?
Read about the features added to Bright Pattern Contact Center in version 5.2.x.
Integrations
CRM and mobile messenger integration configuration, setup, and tutorials
Reporting
Reference guides and specs for accessing and understanding reporting database metrics
API Reference
API methods for managing users, interactions, recordings, and more
FAQ
Answers to frequently asked questions provided by Bright Pattern Support
Support
Contact Bright Pattern Customer Success and Support for general help and more
Version 3.x Documentation
Click here for Bright Pattern Contact Center version 3.x documentation.
Looking for Partner Docs?
The latest version of Partner Docs are available for partners learning about system installation, configuration, and service management. Please sign in to view (see the User button 
at the top of this page).
Version 3.x Partner Docs are available on the Partners Portal with permission.
</translate>