From Bright Pattern Documentation
| Line 8: | Line 8: | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternCreateObject | Bright Pattern Create Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternCreateObject | Bright Pattern Create Object]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternDeleteObject | Bright Pattern Delete Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternDeleteObject | Bright Pattern Delete Object]] | ||
| − | *[[scenario-builder-reference-guide/BrightPatternSearchObject | Bright Pattern Search Object]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternSearchObject | Bright Pattern Search Object]] |
*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternUpdateObject | Bright Pattern Update Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternUpdateObject | Bright Pattern Update Object]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/ChatBotSelectAccount | Chat Bot Select Account]] | *[[scenario-builder-reference-guide/ScenarioBlocks/ChatBotSelectAccount | Chat Bot Select Account]] | ||
| Line 32: | Line 32: | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsCreateObject | Microsoft Dynamics Create Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsCreateObject | Microsoft Dynamics Create Object]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsDeleteObject | Microsoft Dynamics Delete Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsDeleteObject | Microsoft Dynamics Delete Object]] | ||
| − | *[[scenario-builder-reference-guide/MicrosoftDynamicsScreenPop | Microsoft Dynamics Screen Pop]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsScreenPop | Microsoft Dynamics Screen Pop]] |
*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSearchObject | Microsoft Dynamics Search Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSearchObject | Microsoft Dynamics Search Object]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSelectAccount | Microsoft Dynamics Select Account]] | *[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSelectAccount | Microsoft Dynamics Select Account]] | ||
| Line 54: | Line 54: | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comSelectAccount | Salesforce.com Select Account]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comSelectAccount | Salesforce.com Select Account]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comUpdate | Salesforce.com Update]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comUpdate | Salesforce.com Update]] | ||
| − | *[[scenario-builder-reference-guide/SaveSurveyResponse | Save Survey Response]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/SaveSurveyResponse | Save Survey Response]] |
*[[scenario-builder-reference-guide/ScenarioBlocks/SearchDirectory | Search Directory]] | *[[scenario-builder-reference-guide/ScenarioBlocks/SearchDirectory | Search Directory]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/Self-ServiceProvided | Self-Service Provided]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Self-ServiceProvided | Self-Service Provided]] | ||
| Line 76: | Line 76: | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/WebScreenPop | Web Screen Pop]] | *[[scenario-builder-reference-guide/ScenarioBlocks/WebScreenPop | Web Screen Pop]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskCreateObject | Zendesk Create Object]] | *[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskCreateObject | Zendesk Create Object]] | ||
| − | *[[scenario-builder-reference-guide/ZendeskScreenPop | Zendesk Screen Pop]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskScreenPop | Zendesk Screen Pop]] |
| − | *[[scenario-builder-reference-guide/ZendeskSearch | Zendesk Search]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskSearch | Zendesk Search]] |
| − | *[[scenario-builder-reference-guide/ZendeskSelectAccount | Zendesk Select Account]] | + | *[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskSelectAccount | Zendesk Select Account]] |
*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskUpdate | Zendesk Update Object ]] | *[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskUpdate | Zendesk Update Object ]] | ||
Revision as of 22:43, 14 March 2019
<translate>= Scenario Blocks =
- Overview
- Accept
- Add to Calling List
- Answer
- Ask a Bot
- Attached Data
- Bright Pattern Create Object
- Bright Pattern Delete Object
- Bright Pattern Search Object
- Bright Pattern Update Object
- Chat Bot Select Account
- Collect Digits
- Comment
- Connect Call
- Connect Chat
- DB Execute
- Exception Handler
- Exit
- Fetch URL
- Find Agent
- Get Next Record
- Get Statistics
- Get User Configuration
- Goto
- Identify Contact
- If
- Internal Message
- Log
- Menu
- Microsoft Dynamics Create Object
- Microsoft Dynamics Delete Object
- Microsoft Dynamics Screen Pop
- Microsoft Dynamics Search Object
- Microsoft Dynamics Select Account
- Microsoft Dynamics Update Object
- Play-Listen
- Play Prompt
- Record
- Request Callback
- Request Input
- Request Skill or Service
- Retrieve Internal Record
- RightNow Create Object
- RightNow Screen Pop
- RightNow Search
- RightNow Select Account
- RightNow Update
- Salesforce.com Delete
- Salesforce.com Insert
- Salesforce.com Screenpop
- Salesforce.com Search
- Salesforce.com Select Account
- Salesforce.com Update
- Save Survey Response
- Search Directory
- Self-Service Provided
- Send Message
- ServiceNow Create Object
- ServiceNow Screen Pop
- ServiceNow Search
- ServiceNow Select Account
- ServiceNow Update Object
- Set Agent State
- Set Case
- Set Custom Reporting Field
- Set Disposition
- Set Priority
- Set Prompt Language
- Set Variable
- Start Another Scenario
- Stop Prompt
- Voicemail
- Wait
- Web Screen Pop
- Zendesk Create Object
- Zendesk Screen Pop
- Zendesk Search
- Zendesk Select Account
- Zendesk Update Object
</translate>/prevnext/