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#REDIRECT [[5.3:scenario-builder-reference-guide/ScenarioBlocks/Overview]]
 
#REDIRECT [[5.3:scenario-builder-reference-guide/ScenarioBlocks/Overview]]
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<translate>= Scenario Blocks =
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*[[scenario-builder-reference-guide/ScenarioBlocks/Overview |  Overview]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Accept |  Accept]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/AddtoCallingList |  Add to Calling List]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Answer |  Answer]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/AskaBot |  Ask a Bot]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/AttachedData |  Attached Data]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternCreateObject |  Bright Pattern Create Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternDeleteObject |  Bright Pattern Delete Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternSearchObject |  Bright Pattern Search Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/BrightPatternUpdateObject |  Bright Pattern Update Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ChatBotSelectAccount |  Chat Bot Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/CollectDigits |  Collect Digits]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Comment |  Comment]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ConnectCall |  Connect Call]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ConnectChat |  Connect Chat ]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/DBExecute |  DB Execute]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/EMail |  EMail]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ExceptionHandler |  Exception Handler]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Exit |  Exit]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/FetchURL |  Fetch URL]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/FindAgent |  Find Agent ]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/GetNextRecord |  Get Next Record]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/GetStatistics |  Get Statistics]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/GetUserConfiguration |  Get User Configuration]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Goto |  Goto]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/IdentifyContact |  Identify Contact]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/If |  If]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/InternalMessage |  Internal Message]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Log |  Log]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Menu |  Menu]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsCreateObject |  Microsoft Dynamics Create Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsDeleteObject |  Microsoft Dynamics Delete Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsScreenPop |  Microsoft Dynamics Screen Pop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSearchObject |  Microsoft Dynamics Search Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsSelectAccount |  Microsoft Dynamics Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/MicrosoftDynamicsUpdateObject |  Microsoft Dynamics Update Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/PlayListen |  Play-Listen]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/PlayPrompt |  Play Prompt]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Record |  Record]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RequestCallback |  Request Callback]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RequestInput |  Request Input]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RequestSkillorService |  Request Skill or Service]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RetrieveInternalRecord |  Retrieve Internal Record]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RightNowCreateObject |  RightNow Create Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RightNowScreenPop |  RightNow Screen Pop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RightNowSearch |  RightNow Search]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RightNowSelectAccount |  RightNow Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/RightNowUpdate |  RightNow Update]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comDelete |  Salesforce.com Delete]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comInsert |  Salesforce.com Insert]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comScreenpop |  Salesforce.com Screenpop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comSearch |  Salesforce.com Search]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comSelectAccount |  Salesforce.com Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Salesforce.comUpdate |  Salesforce.com Update]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SaveSurveyResponse |  Save Survey Response]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SearchDirectory |  Search Directory]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Self-ServiceProvided |  Self-Service Provided]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SendMessage |  Send Message]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ServiceNowCreateObject |  ServiceNow Create Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ServiceNowScreenPop |  ServiceNow Screen Pop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ServiceNowSearch |  ServiceNow Search]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ServiceNowSelectAccount |  ServiceNow Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ServiceNowUpdateObject |  ServiceNow Update Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetAgentState |  Set Agent State]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetCase |  Set Case]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetCustomReportingField |  Set Custom Reporting Field]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetDisposition |  Set Disposition]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetPriority |  Set Priority]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetPromptLanguage |  Set Prompt Language]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/SetVariable |  Set Variable]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/StartAnotherScenario |  Start Another Scenario]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/StopPrompt |  Stop Prompt]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Voicemail |  Voicemail]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/Wait |  Wait]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/WebScreenPop |  Web Screen Pop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskCreateObject |  Zendesk Create Object]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskScreenPop |  Zendesk Screen Pop]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskSearch |  Zendesk Search]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskSelectAccount |  Zendesk Select Account]]
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*[[scenario-builder-reference-guide/ScenarioBlocks/ZendeskUpdate |  Zendesk Update Object ]]
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 +
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</translate>

Revision as of 19:29, 15 March 2019

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• 5.19 • 5.3 • 5.8

<translate>= Scenario Blocks =


</translate>/prevnext/

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