From Bright Pattern Documentation
Matt.lashley (talk | contribs) (Created page with "<translate> = mergeAllCallsIntoConference = Agents can combine all existing calls, both from customers and other agents, into a single conference call. == Request == === Synt...") |
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= mergeAllCallsIntoConference = | = mergeAllCallsIntoConference = | ||
Agents can combine all existing calls, both from customers and other agents, into a single conference call. | Agents can combine all existing calls, both from customers and other agents, into a single conference call. | ||
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== Return Value == | == Return Value == | ||
Null. In response to the request, calls are merged into a single conference call. | Null. In response to the request, calls are merged into a single conference call. | ||
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Latest revision as of 04:02, 29 May 2024
• 5.19
mergeAllCallsIntoConference
Agents can combine all existing calls, both from customers and other agents, into a single conference call.
Request
Syntax
mergeAllCallsIntoConference(customTransferData?: CustomTransferData): Promise<OperationResult<null>>
Parameters
| Parameter | Parameter Values | Data Type | Optional/Required | Description |
| customTransferData | optional | You can define here any custom data to be transferred with interaction to the receiving party. |
Return Value
Null. In response to the request, calls are merged into a single conference call.