From Bright Pattern Documentation
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= Methods = | = Methods = | ||
* [[Embedded-agent-desktop-api-specification/Methods/Overview | Overview]] | * [[Embedded-agent-desktop-api-specification/Methods/Overview | Overview]] | ||
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* [[Embedded-agent-desktop-api-specification/Methods/muteCallRecordingCallback | muteCallRecording(callback)]] | * [[Embedded-agent-desktop-api-specification/Methods/muteCallRecordingCallback | muteCallRecording(callback)]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/unmuteCallRecordingCallback | unmuteCallRecording(callback)]] | * [[Embedded-agent-desktop-api-specification/Methods/unmuteCallRecordingCallback | unmuteCallRecording(callback)]] | ||
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Latest revision as of 04:02, 29 May 2024
Methods
Agent State
Dialing and Transfers
- dialNumber
- mergeAllCallsIntoConference
- selectService
- setRescheduleWindow
- singleStepTransfer
- singleStepConference
Completing and Terminating an Interaction
- postVariable
- setDisposition
- setDispositionByName
- setNotes
- terminateInteraction
- completeInteraction
- completeInteractionWithDisp
Call Recordings Control