From Bright Pattern Documentation
< 5.3:Agent-guide | Work | Accessibility
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Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service. | Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service. | ||
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Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly. | Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly. | ||
| − | == Articles == | + | == Articles == |
The following is a list of articles in this section: | The following is a list of articles in this section: | ||
| − | * [[Agent-guide/Work/Accessibility/KeyboardShortcuts | Keyboard Shortcuts (for Windows)]] | + | * [[Agent-guide/Work/Accessibility/KeyboardShortcuts | Keyboard Shortcuts (for Windows)]] |
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Latest revision as of 04:08, 29 May 2024
• 日本語
Accessibility Overview
Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service.
Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly.
Articles
The following is a list of articles in this section: