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(Created page with "<translate> = startCallRecording(callback) = Starts the call recording and gets confirmation that recording is on. == Request == === Syntax === window.bpspat.api.startCallRe...")
 
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= startCallRecording(callback) =
 
= startCallRecording(callback) =
 
Starts the call recording and gets confirmation that recording is on.
 
Starts the call recording and gets confirmation that recording is on.
 +
 +
See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/getCallRecordingStatus |  Use Cases]] section for ways to use this method.
  
 
== Request ==
 
== Request ==

Revision as of 23:41, 26 March 2019

• 5.19 • 5.3 • 5.8

<translate>

startCallRecording(callback)

Starts the call recording and gets confirmation that recording is on.

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.startCallRecording(callback)
callback = function(data) {
}

Arguments

Parameter Type Description
callback function JavaScript method executed when API method request is completed


Response

The response object may contain the following fields.

Name Data Type Description
data.item_id string interaction ID
data.recording boolean Whether a call is being recorded ("true") or not ("false")
data.muted boolean Whether the call recording is on mute ("true") or not ("false")

Example

{
   data.item_id = "12121212";
   data.recording = true;
}



</translate>

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