From Bright Pattern Documentation
< 5.19:Agent-guide | Work | Accessibility
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| − | <translate>= Accessibility Overview = | + | <translate>= Accessibility Overview = <!--T:1--> |
Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service. | Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service. | ||
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Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking most Agent Desktop functions directly. | Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking most Agent Desktop functions directly. | ||
| − | == Articles == | + | == Articles == <!--T:3--> |
The following is a list of articles in this section: | The following is a list of articles in this section: | ||
* [[Agent-guide/Work/Accessibility/KeyboardShortcuts | Keyboard Shortcuts (for Windows)]] | * [[Agent-guide/Work/Accessibility/KeyboardShortcuts | Keyboard Shortcuts (for Windows)]] | ||
Revision as of 04:21, 25 June 2020
<translate>= Accessibility Overview = Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service.
Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking most Agent Desktop functions directly.
Articles
The following is a list of articles in this section:
</translate>