From Bright Pattern Documentation
< 5.19:Embedded-agent-desktop-api-specification
Revision as of 19:25, 14 April 2023 by Matt.lashley (talk | contribs)
<translate>
Methods
Agent State
Dialing and Transfers
- dialNumber
- mergeAllCallsIntoConference
- selectService
- setRescheduleWindow
- singleStepTransfer
- singleStepConference
Completing and Terminating an Interaction
- postVariable
- setDisposition
- setDispositionByName
- setNotes
- terminateInteraction
- completeInteraction
- completeInteractionWithDisp
Call Recordings Control
- muteCallRecordings()
- unmuteCallRecordings()
- getCallRecordingStatus(callback)
- startCallRecording(callback)
- stopCallRecording(callback)
- muteCallRecording(callback)
- unmuteCallRecording(callback)
</translate>