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< 5.3:Agent-guide‎ | Work‎ | Accessibility
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• 日本語
• 5.19 • 5.3 • 5.8

<translate>= Accessibility Overview = Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service.

Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly.

Articles

The following is a list of articles in this section:


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