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• 5.19 • 5.3 • 5.8

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Contact Center Administrator Application Notes

• About Application Notes

Agent Desktop

• Agent Desktop Helper Application Audio-Handling Options
• WebRTC Browser Audio Limitations

Microsoft Graph

• Configure Microsoft Email Account Access Using Microsoft Graph

Microsoft Teams

• Microsoft Teams Integration Configuration for Admins

Phones

• Bria Mobile Softphone Configuration
• Cisco SPA Hardphone Configuration
• Polycom Hardphone Configuration
• Softphone Solo Configuration

Storage

• Setting Up Private S3 Storage

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