• 5.19

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Tutorials

Bright Pattern creates and maintains a wide variety of tutorials in order to help all Bright Pattern Contact Center users. Tutorials for Number Provisioning is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Number Provisioning application. Step-by-step tutorials cover various topics related to search, configuration, ordering phone numbers, checking port request progress, and more.

For additional information, visit Bright Pattern Community.

The following is a list of sections in this guide:

• Number Provisioning Search
• Ordering International Phone Numbers
• Ordering United States Phone Numbers
• Ordering Toll-Free Phone Numbers
• Adding a New Number to an Existing Trunk
• Adding "Bring Your Own Carrier" (BYOC) Numbers
• Requesting to Add a Caller ID (CNAM) Number
• Request Porting Numbers Between Carriers
• Checking Porting Request Progress
• Checking for Specific Phone Numbers
• Deleting and Releasing Numbers
• Undeleting Numbers
• Requesting to Change the Caller ID (CNAM) Name

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