From Bright Pattern Documentation
< 5.19:Agent-guide | Tutorials | Contacts
Revision as of 04:00, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
• 日本語
Contacts Tutorials
Agent Desktop's Search and Preview Records section, formerly known as Contacts, stores information about a person's contact details, activity history, cases, call recordings, chat transcripts, and contains a powerful search tool.
For more information, see Search and Preview Records Overview as well as our Search tutorials.