• 5.19 • 5.3 • 5.8

setDispositionByName

Sets the disposition of the interaction using the disposition name. (To set disposition by code, see method setDisposition).

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.setDispositionByName(item_id, disposition_name)

Parameters

Parameter	Type	Optional/Required	Description	Example
item_id	string	required	The interaction ID of the interaction	"EE55D97E-2705-49D1-A36D-34B3381DD416"
disposition_name	string	required	The disposition name to be set for the interaction	"Offer rejected"

Response

Empty. In response to the request, the disposition is changed to the specified disposition name.

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