From Bright Pattern Documentation
< 5.19:Embedded-agent-desktop-api-specification | Methods
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singleStepTransfer
Transfers an active call to a specified phone number.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.singleStepTransfer(phone_number)
Parameters
Parameter | Type | Description | Example |
phone_number | function | Destination phone number or user extension number | "1020" |
Response
Empty. In response to the request, the phone call is transferred to the specified phone number.