From Bright Pattern Documentation
< 5.19:Reporting-reference-guide
Revision as of 04:03, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 日本語
• 5.19 • 5.2 • 5.3 • 5.8

Audience

The Bright Pattern Reporting Reference Guide is intended for personnel responsible for contact center operations including:

  • Definition of contact center services and interaction processing scenarios
  • Contact center workforce management
  • Assessment of contact center efficiency and quality of customer service
  • Outbound campaign definition and execution
  • General contact center management
    < Previous | Next >
Retrieved from "https://help.brightpattern.com/index.php?title=5.19:Reporting-reference-guide/Audience&oldid=145592"