From Bright Pattern Documentation
< 5.19:Agent-guide‎ | Tutorials‎ | Contacts
Revision as of 08:06, 29 July 2024 by Wyler.metge (talk | contribs) (Removing trailing whitespace)
Jump to: navigation, search
• 5.19 • 5.3 • 5.8


Contacts Tutorials

Agent Desktop's Search and Preview Records section, formerly known as Contacts, stores information about a person's contact details, activity history, cases, call recordings, chat transcripts, and contains a powerful search tool.

For more information, see Search and Preview Records Overview as well as our Search tutorials.

Articles