From Bright Pattern Documentation
< 5.2:Faq
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== Do the skills assigned using the ''Request Skill'' block or ''Find Agent'' block affect report statistics? == | == Do the skills assigned using the ''Request Skill'' block or ''Find Agent'' block affect report statistics? == | ||
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Latest revision as of 04:31, 29 May 2024
Request Skill Block
Do the skills assigned using the Request Skill block or Find Agent block affect report statistics?
The reports are only affected by skills assigned using the Request Skill or Service block or the skills assigned on scenario start (via dial-in entry configuration). The Find Agent block does not affect statistics.