From Bright Pattern Documentation
Jump to: navigation, search
This page contains changes which are not marked for translation.
• 5.19 • 5.2 • 5.3 • 5.8

Hold Music

What format can be used for hold music?

Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format.

Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.

< Previous | Next >


Retrieved from "https://help.brightpattern.com/index.php?title=5.2:Faq/HoldMusic&oldid=91050"