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Wyler.metge (talk | contribs) m (→Scenario Blocks: fixes monitorcall -> monitor call) |
Wyler.metge (talk | contribs) (Updated via BpClonePage extension. Source page: draft:Scenario-builder-reference-guide/ScenarioBlocks) |
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*[[scenario-builder-reference-guide/ScenarioBlocks/Accept | Accept]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Accept | Accept]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/AddtoCallingList | Add to Calling List]] | *[[scenario-builder-reference-guide/ScenarioBlocks/AddtoCallingList | Add to Calling List]] | ||
| + | *[[Scenario-builder-reference-guide/ScenarioBlocks/AIAgent|AI Agent]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/Answer | Answer]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Answer | Answer]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/AskaBot | Ask a Bot]] | *[[scenario-builder-reference-guide/ScenarioBlocks/AskaBot | Ask a Bot]] | ||
| Line 43: | Line 44: | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/PlayPrompt | Play Prompt]] | *[[scenario-builder-reference-guide/ScenarioBlocks/PlayPrompt | Play Prompt]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/Record | Record]] | *[[scenario-builder-reference-guide/ScenarioBlocks/Record | Record]] | ||
| + | *[[scenario-builder-reference-guide/ScenarioBlocks/Return | Return]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/RequestCallback | Request Callback]] | *[[scenario-builder-reference-guide/ScenarioBlocks/RequestCallback | Request Callback]] | ||
*[[scenario-builder-reference-guide/ScenarioBlocks/RequestInput | Request Input]] | *[[scenario-builder-reference-guide/ScenarioBlocks/RequestInput | Request Input]] | ||
Latest revision as of 09:53, 28 March 2025
Scenario Blocks
- Overview
- Accept
- Add to Calling List
- AI Agent
- Answer
- Ask a Bot
- Attached Data
- AWS Lambda
- Bright Pattern Create Object
- Bright Pattern Delete Object
- Bright Pattern Search Object
- Bright Pattern Update Object
- Chat Bot Select Account
- Collect Digits
- Comment
- Connect Call
- Connect Chat
- DB Execute
- Exception Handler
- Exit
- External Transfer Call
- Fetch URL
- Find Agent
- Get Agent State
- Get Next Record
- Get Statistics
- Get User Configuration
- Goto
- Identify Contact
- If
- Internal Message
- Log
- Menu
- Microsoft Dynamics Create Object
- Microsoft Dynamics Delete Object
- Microsoft Dynamics Screen Pop
- Microsoft Dynamics Search Object
- Microsoft Dynamics Select Account
- Microsoft Dynamics Update Object
- Monitor Call
- Play-Listen
- Play Prompt
- Record
- Return
- Request Callback
- Request Input
- Request Skill or Service
- Retrieve Internal Record
- RightNow Create Object
- RightNow Screen Pop
- RightNow Search
- RightNow Select Account
- RightNow Update
- Salesforce.com Delete
- Salesforce.com Insert
- Salesforce.com Screenpop
- Salesforce.com Search
- Salesforce.com Select Account
- Salesforce.com Update
- Save Survey Response
- Search Directory
- Self-Service Provided
- Send Message
- ServiceNow Create Object
- ServiceNow Screen Pop
- ServiceNow Search
- ServiceNow Select Account
- ServiceNow Update Object
- Set Agent State
- Set Case
- Set Custom Reporting Field
- Set Disposition
- Set Priority
- Set Prompt Language
- Set Variable
- Start Another Scenario
- Stop Prompt
- Switch
- Voicemail
- Wait
- Web Screen Pop
- Zendesk API Request
- Zendesk Create Object
- Zendesk Screen Pop
- Zendesk Search
- Zendesk Select Account
- Zendesk Update Object
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