From Bright Pattern Documentation
(Created page with "<translate> = dialNumber = Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can...") |
|||
| Line 2: | Line 2: | ||
= dialNumber = | = dialNumber = | ||
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed. | Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed. | ||
| + | |||
| + | See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/Dial | Use Cases]] section for ways to use this method. | ||
== Request == | == Request == | ||
Revision as of 17:04, 26 March 2019
<translate>
dialNumber
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Response
Empty.
In response to the request, the phone number is dialed.
To get a response, use getState to display agent state and interaction data.
</translate>