From Bright Pattern Documentation
Wyler.metge (talk | contribs) (Updated via BpClonePage extension. Source page: draft:Tutorials-for-admins/AI/Overview) |
|||
| (2 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
| − | + | = AI & Bots Overview = | |
| − | = Overview = | ||
AI and Bot tutorials provide step-by-step instructions on how to create functional chatbots and integrate them into your contact center services. | AI and Bot tutorials provide step-by-step instructions on how to create functional chatbots and integrate them into your contact center services. | ||
| − | |||
Learn how to create chatbots, configure chatbot integration, and how to get your Bright Pattern scenarios to work with your integrated chatbots. | Learn how to create chatbots, configure chatbot integration, and how to get your Bright Pattern scenarios to work with your integrated chatbots. | ||
| − | |||
For more information about using the Contact Center Administrator application, see all [[Tutorials-for-admins/Overview | Tutorials for Admins]]. | For more information about using the Contact Center Administrator application, see all [[Tutorials-for-admins/Overview | Tutorials for Admins]]. | ||
| − | == Bot Creation== | + | == Bot Creation== |
*[[tutorials-for-admins/AI/HowtoCreateAmazonLexBot | How to Create an Amazon Lex Bot]] | *[[tutorials-for-admins/AI/HowtoCreateAmazonLexBot | How to Create an Amazon Lex Bot]] | ||
*[[tutorials-for-admins/AI/HowtoCreateWatsonAssistant | How to Create a Watson Assistant]] | *[[tutorials-for-admins/AI/HowtoCreateWatsonAssistant | How to Create a Watson Assistant]] | ||
| − | == Integration Account Configuration == | + | == Integration Account Configuration == |
*[[tutorials-for-admins/AI/HowtoAddBotChatSuggestionsEngine | How to Add a Bot or Chat Suggestions Engine]] | *[[tutorials-for-admins/AI/HowtoAddBotChatSuggestionsEngine | How to Add a Bot or Chat Suggestions Engine]] | ||
*[[tutorials-for-admins/AI/SetupanAWSLexIntegrationAccount | Set up an AWS Lex Integration Account]] | *[[tutorials-for-admins/AI/SetupanAWSLexIntegrationAccount | Set up an AWS Lex Integration Account]] | ||
*[[tutorials-for-admins/AI/SetupaWatsonAssistantIntegrationAccount | Set up a Watson Assistant Integration Account]] | *[[tutorials-for-admins/AI/SetupaWatsonAssistantIntegrationAccount | Set up a Watson Assistant Integration Account]] | ||
| − | == Putting It All Together in Bright Pattern == | + | == Putting It All Together in Bright Pattern == |
*[[tutorials-for-admins/AI/HowtoIntegrateBotswithChat | How to Integrate Bots with Chat]] | *[[tutorials-for-admins/AI/HowtoIntegrateBotswithChat | How to Integrate Bots with Chat]] | ||
| − | + | *[[Tutorials-for-admins/AI/UsingRealTimeVoiceTranscriptstogetBotChatSuggestions|Using Real-time Voice Transcripts to get Bot Chat Suggestions]] | |
| − | + | *[[Tutorials-for-admins/AI/HowtoUseAIAgentinScenarios|How to Use AI Agent in Scenarios]] | |
| − | |||
| − | |||
| − | |||
Latest revision as of 05:51, 13 November 2024
• 日本語
AI & Bots Overview
AI and Bot tutorials provide step-by-step instructions on how to create functional chatbots and integrate them into your contact center services.
Learn how to create chatbots, configure chatbot integration, and how to get your Bright Pattern scenarios to work with your integrated chatbots.
For more information about using the Contact Center Administrator application, see all Tutorials for Admins.
Bot Creation
Integration Account Configuration
- How to Add a Bot or Chat Suggestions Engine
- Set up an AWS Lex Integration Account
- Set up a Watson Assistant Integration Account