From Bright Pattern Documentation
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== Response == | == Response == | ||
| − | Empty. | + | Empty. In response to the request, the phone number is dialed. |
| − | |||
| − | In response to the request, the phone number is dialed. | ||
To get a response, use [[Embedded-agent-desktop-sdk-specification/Methods/getState | getState]] to display agent state and interaction data. | To get a response, use [[Embedded-agent-desktop-sdk-specification/Methods/getState | getState]] to display agent state and interaction data. | ||
Revision as of 18:18, 27 March 2019
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dialNumber
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Response
Empty. In response to the request, the phone number is dialed.
To get a response, use getState to display agent state and interaction data.
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