From Bright Pattern Documentation
< 5.19:Faq
(Marked this version for translation) |
|||
| Line 1: | Line 1: | ||
| − | <translate>= Removing Users from Reports= | + | <translate>= Removing Users from Reports= <!--T:1--> |
| − | == My reports show employees who no longer work with us. How do I delete the inactive users and their profiles? == | + | == My reports show employees who no longer work with us. How do I delete the inactive users and their profiles? == <!--T:2--> |
Currently we do not have functionality that will allow you to remove data from old users. As your reports become more current, these agents will not appear in your reports. | Currently we do not have functionality that will allow you to remove data from old users. As your reports become more current, these agents will not appear in your reports. | ||
| + | <!--T:3--> | ||
Data is maintained for agents after they have been deleted, until the "age off" period for your data (historical detailed and aggregated). As this data ages, the agents who had been deleted would be removed. Some tenants keep their settings at 1 year for storing detailed records and 2 years for storing aggregated records. You may not wish to lessen this amount of time any further, as all reporting would be lost, not just the deleted agents. | Data is maintained for agents after they have been deleted, until the "age off" period for your data (historical detailed and aggregated). As this data ages, the agents who had been deleted would be removed. Some tenants keep their settings at 1 year for storing detailed records and 2 years for storing aggregated records. You may not wish to lessen this amount of time any further, as all reporting would be lost, not just the deleted agents. | ||
| + | <!--T:4--> | ||
[[Category:FAQ]]</translate> | [[Category:FAQ]]</translate> | ||
Revision as of 22:14, 16 September 2019
• 日本語
<translate>= Removing Users from Reports=
My reports show employees who no longer work with us. How do I delete the inactive users and their profiles?
Currently we do not have functionality that will allow you to remove data from old users. As your reports become more current, these agents will not appear in your reports.
Data is maintained for agents after they have been deleted, until the "age off" period for your data (historical detailed and aggregated). As this data ages, the agents who had been deleted would be removed. Some tenants keep their settings at 1 year for storing detailed records and 2 years for storing aggregated records. You may not wish to lessen this amount of time any further, as all reporting would be lost, not just the deleted agents.</translate>