• 5.19 • 5.3 • 5.8

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unmuteCallRecording(callback)

Unmutes the call recording and gets confirmation that recording is not on mute.

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.unmuteCallRecording(callback)
callback = function(data) {
}

Arguments

Parameter	Type	Description
callback	function	JavaScript method executed when API method request is completed

Response

The response object may contain the following fields.

Name	Data Type	Description
data.item_id	string	interaction ID
data.recording	boolean	Whether a call is being recorded ("true") or not ("false")
data.muted	boolean	Whether the call recording is on mute ("true") or not ("false")

Example

{
   data.item_id = "12121212";
   data.recording = true;
   data.muted = false;
}

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