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Application notes are supplementary materials that provide further instructions and procedures for various subjects related to the configuration or integration with Bright Pattern Contact Center software.
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= Application Notes =<!--T:1-->
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Application notes are supplementary materials that provide further instructions and procedures for various subjects related to the configuration of or integration with Bright Pattern Contact Center software.
  
 
<!--T:2-->
 
<!--T:2-->
 
The following application notes are available for use with Contact Center Administrator:
 
The following application notes are available for use with Contact Center Administrator:
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== Agent Desktop ==
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*[[contact-center-administrator-guide/ApplicationNotes/ADHAAudioOptions | Agent Desktop Helper Application Audio-Handling Options]]
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*[[contact-center-administrator-guide/ApplicationNotes/WebRTC | WebRTC Browser Audio Limitations]]
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== Microsoft Teams ==
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*[[application-notes/MicrosoftTeamsIntegrationConfiguration/Overview | Microsoft Teams Integration Configuration Overview]]
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*[[application-notes/MicrosoftTeamsIntegrationConfiguration/QuickStart | Microsoft Teams Integration Configuration Quick Start]]
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*[[application-notes/MicrosoftTeamsIntegrationConfiguration/AzureApplicationConfiguration | Configuring the Microsoft Graph API as an Authentication Mechanism for Secure Microsoft Teams Content]]
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*[[application-notes/MicrosoftTeamsIntegrationConfiguration/AddMicrosoftTeamsIntegrationAccount | How to Add a Microsoft Teams Integration Account]]
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== Phones ==
 
*[[contact-center-administrator-guide/ApplicationNotes/BriaMobileSoftphoneConfiguration |  Bria Mobile Softphone Configuration]]
 
*[[contact-center-administrator-guide/ApplicationNotes/BriaMobileSoftphoneConfiguration |  Bria Mobile Softphone Configuration]]
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*[[contact-center-administrator-guide/ApplicationNotes/CiscoSPAHardphoneConfiguration |  Cisco SPA Hardphone Configuration]]
 
*[[contact-center-administrator-guide/ApplicationNotes/PolycomHardphoneConfiguration |  Polycom Hardphone Configuration]]
 
*[[contact-center-administrator-guide/ApplicationNotes/PolycomHardphoneConfiguration |  Polycom Hardphone Configuration]]
*[[contact-center-administrator-guide/ApplicationNotes/CiscoSPAHardphoneConfiguration | Cisco SPA Hardphone Configuration]]
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*[[contact-center-administrator-guide/ApplicationNotes/SoftphoneSoloConfiguration | Softphone Solo Configuration]]
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== Storage ==
 
*[[contact-center-administrator-guide/ApplicationNotes/SettingUpPrivateS3Storage |  Setting Up Private S3 Storage]]
 
*[[contact-center-administrator-guide/ApplicationNotes/SettingUpPrivateS3Storage |  Setting Up Private S3 Storage]]
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Revision as of 17:29, 25 February 2021

Other languages:
English • ‎日本語
• 5.3

Application Notes

Application notes are supplementary materials that provide further instructions and procedures for various subjects related to the configuration of or integration with Bright Pattern Contact Center software.

The following application notes are available for use with Contact Center Administrator:

Agent Desktop

Microsoft Teams

Phones

Storage


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