From Bright Pattern Documentation
< 5.8:Faq
imported>Tracy |
|||
| Line 2: | Line 2: | ||
== What format can be used for hold music? == <!--T:2--> | == What format can be used for hold music? == <!--T:2--> | ||
| − | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 | + | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format. |
<!--T:3--> | <!--T:3--> | ||
Latest revision as of 22:55, 15 September 2023
Hold Music
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.