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• 5.2 • 5.3


This is the function that is called upon completion of the call/screen recording methods.


callback = function(data) {

data.recording = 1/0;

data.muted = 1/0;

data.paused = 1/0;



data.recording – Boolean; indicates if voice/screen recording is currently in progress; note that voice recording is applied to interactions (calls), while screen recording is applied to user sessions

data.muted – Boolean; indicates if voice recording is currently muted; returned only for the voice recording methods

data.paused – Boolean; indicates if screen recording is currently paused; returned only for the screen recording methods

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