From Bright Pattern Documentation
• 5.2 • 5.3
Contents
- Desktop JavaScript API Specification Introduction
- Purpose
- AudienceAPI Methods
- General InformationDialing and Transfers
- Dial Number
- Select Service
- setRescheduleWindow
- Single-Step Transfer
- Single-Step Conference Completing and Terminating an Interaction
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Post Variable
- Set Disposition
- Set Disposition By Name
- Set Notes
- Set Reporting Custom Field
- Terminate InteractionCall and Screen Recordings Control
- Callback
- Pause Call and Screen Recording
- Resume Call and Screen RecordingCall Recordings Control
- Get Call Recording Status
- Mute Call Recording
- Unmute Call Recording
- Start Call Recording
- Stop Call RecordingScreen Recordings Control
- Get Screen Recording Status
- Pause Screen Recording
- Resume Screen Recording
- Stop Screen Recording
Single-Step Conference
Initiates a single-step conference with the current party on the call and the party at the specified number.
Request
Syntax
singleStepConference(number);
Parameters
Parameter | Type | Optional/Required | Description | Example |
number | String | Required | The number for which the call is to be conferenced | "16501234567" |