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Voicemail

How do I set up my personal voicemail?

In the Agent Desktop application, agents and supervisors can activate voicemail and save personal voicemail greetings by going to Settings > User Profile. Configuration steps are given in the Agent Guide, section Configuring Your Voicemail.

The simple process of setting up voicemail is also described in Bright Pattern's Agent Desktop Voicemail Configuration video tutorial.

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