How to Change Default Email FontAgents may set their personal font style for email replies and drafts. Settings for font face, size, and text color can be changed in Agent Desktop ''Settings''.To customize your email font, navigate to ''Settings'' and select '''Default email font'''.[[File:Email-Font-53.PNG|450px|thumbnail|center|Settings > Default email font]]The following dialog box will pop up, offering a selection of font face, size and face color. Select and preview the desired font face, size, and color. Then click '''Ok''' to save your changes. Your default email font settings will be saved and applied to all new drafts and replies.[[File:Email-Font-Settings-53.PNG|450px|thumbnail|center|Select font face, size, and color]]To check that your new email font settings have been applied, open a new draft or a reply to a message. When a new draft is opened or when a reply is started, the font in draft is automatically set to your default font.If you remove font formatting from a selection of pasted text, the font will return to the user default as specified in ''Settings''. When you receive an email as a transfer from queue with the existing draft in place, the font in the draft does not change unless you remove font formatting manually.[[File:Font-Test-Email-53.PNG|450px|thumbnail|center|Example of default font settings applied to an email]]