From Bright Pattern Documentation
< 5.19:Faq
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| − | <translate>= Agent Desktop Helper Application = | + | <translate>= Agent Desktop Helper Application = <!--T:1--> |
| − | === Why Doesn't Agent Desktop Work on Windows 10? === | + | === Why Doesn't Agent Desktop Work on Windows 10? === <!--T:2--> |
For Windows 10 systems running Avast Anti Virus, the Agent Desktop application must be added as an exception before the Agent Desktop Helper Application can be downloaded and installed. | For Windows 10 systems running Avast Anti Virus, the Agent Desktop application must be added as an exception before the Agent Desktop Helper Application can be downloaded and installed. | ||
| + | <!--T:3--> | ||
# On your computer, open the Avast Console. | # On your computer, open the Avast Console. | ||
# Add the Agent Desktop application URL (e.g., "http://<yourtenantname>.brightpattern.com/agentdesktop/") to the exceptions list. | # Add the Agent Desktop application URL (e.g., "http://<yourtenantname>.brightpattern.com/agentdesktop/") to the exceptions list. | ||
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[[Category:FAQ]]</translate> | [[Category:FAQ]]</translate> | ||
Revision as of 21:59, 16 September 2019
• 日本語
<translate>= Agent Desktop Helper Application =
Why Doesn't Agent Desktop Work on Windows 10?
For Windows 10 systems running Avast Anti Virus, the Agent Desktop application must be added as an exception before the Agent Desktop Helper Application can be downloaded and installed.
- On your computer, open the Avast Console.
- Add the Agent Desktop application URL (e.g., "http://<yourtenantname>.brightpattern.com/agentdesktop/") to the exceptions list.
- Download and install the Agent Desktop Helper Application.
After running through those steps, Agent Desktop should function as expected.</translate>