From Bright Pattern Documentation
< 5.3:Desktop-javascript-api-specification
Revision as of 04:09, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 5.19 • 5.2 • 5.3 • 5.8

General Information

The API supports a number of desktop telephony functions, including call initiation, voice and screen recording, interaction completion, and the setting of interaction dispositions and notes.

These functions are available via a global object called window.bpspat.api.

Example

window.bpspat.api.dialNumber("1234567");

Object Creation

The object is created when the script file is included in the web page loaded into the Agent Desktop application as follows:

<script type="text/javascript" src="[agent-desktop-web-server]/libs/servicepatternapi-dev.js"></script>

or

<script type="text/javascript" src="[agent-desktop-web-server]/agentdesktop/libs/servicepatternapi-dev.js"></script>

Example

<script type="text/javascript" src="https://barco.brightpattern.com/libs/servicepatternapi-dev.js"></script>

or

<script type="text/javascript" src="https://barco.brightpattern.com/agentdesktop/libs/servicepatternapi-dev.js"></script>

< Previous | Next >