How to Make Yourself ReadyYou manually make yourself ''Ready'' to indicate your readiness to handle interactions. You can make yourself ''Ready'' if your current state is either [[agent-guide/HowtoInterpretYourCurrentStateInformation|''After Call Work'']] or [[agent-guide/HowtoInterpretYourCurrentStateInformation|''Not Ready'']].To make yourself ''Ready:''# Click the '''User Status Indicator/Selector.'''# Select '''Ready''' from the drop-down menu or press '''F9.'''[[File:Agent-Desktop-Ready-50.png|thumb|800px|center|Making yourself Ready]]Your state changes to ''Ready''. You may now receive an interaction matching your qualifications at any time.