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5.8:Agent-guide
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5.19
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5.3
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5.8
Contents
Agent Guide
Introduction
Welcome
What Is Agent Desktop?
User Interface Overview
Getting Started
Setup
Usage
Working in Agent Desktop
Tutorials
Tutorials
Tutorials Overview
Calendar
Calls
Cases
Chat Center
Chats
Contacts
Knowledge Base
Microsoft Teams
Outbound Campaigns
Search
States
Overview
States tutorials will show you how to switch to a different state during your working session.
How to Interpret Your Current State Information
How to Make Yourself Ready
How to Make Yourself Not Ready
1.1
記事
How to Interpret Your Current State Information
How to Make Yourself Ready
How to Make Yourself Not Ready
Help
Troubleshooting
状態のチュートリアル
状態のチュートリアルは、作業セッション中に別の状態に切り替える方法について説明します。
記事
現在の状態に関する説明
受付可能な状態の設定
受付不可の状態の設定
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