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= Services & Campaigns Overview = | = Services & Campaigns Overview = | ||
In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly. | In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly. | ||
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*[[Tutorials-for-admins/Chat/ChatServiceConfiguration | Chat Service Configuration]] | *[[Tutorials-for-admins/Chat/ChatServiceConfiguration | Chat Service Configuration]] | ||
*[[Tutorials-for-admins/Services/EmailServiceConfiguration | How to Configure Email Services]] | *[[Tutorials-for-admins/Services/EmailServiceConfiguration | How to Configure Email Services]] | ||
| + | *[[Tutorials-for-admins/Services/TaskServiceConfiguration | How to Configure Task Services]] | ||
*[[Tutorials-for-admins/Services/InboundVoiceServiceConfiguration | Inbound Voice Service Configuration]] | *[[Tutorials-for-admins/Services/InboundVoiceServiceConfiguration | Inbound Voice Service Configuration]] | ||
*[[Tutorials-for-admins/Services/OutboundMessagingCampaign/Overview | Outbound Messaging Campaign Configuration]] | *[[Tutorials-for-admins/Services/OutboundMessagingCampaign/Overview | Outbound Messaging Campaign Configuration]] | ||
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*[[Tutorials-for-admins/Services/TeamServiceSelectorDefault | How to Remove Unnecessary Services from Service Selector]] | *[[Tutorials-for-admins/Services/TeamServiceSelectorDefault | How to Remove Unnecessary Services from Service Selector]] | ||
*[[Tutorials-for-admins/Services/EnableDispositionsAndReportingDID | Enable Dispositions and Reporting for DID Calls]] | *[[Tutorials-for-admins/Services/EnableDispositionsAndReportingDID | Enable Dispositions and Reporting for DID Calls]] | ||
| − | + | *[[Tutorials-for-admins/Services/CreateAProgressiveCampaign | Create a Progressive Campaign]] | |
Latest revision as of 10:50, 19 August 2024
Services & Campaigns Overview
In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly.
For more information, see the Contact Center Administrator Guide, section Services and Campaigns Overview.
Tutorials
- Chat Service Configuration
- How to Configure Email Services
- How to Configure Task Services
- Inbound Voice Service Configuration
- Outbound Messaging Campaign Configuration
- List Leads Outbound Preview Campaign Configuration
- How to Send SMS Campaign Messages from DID
- How to Remove Unnecessary Services from Service Selector
- Enable Dispositions and Reporting for DID Calls
- Create a Progressive Campaign
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