Latest revision as of 23:10, 8 September 2021

• English

@@ Line 1: / Line 1: @@
-= エクササイズ =
+= Scenario Exercises =
-*[[scenario-builder-reference-guide/Exercises/Overview |  概要]]
+*[[scenario-builder-reference-guide/Exercises/Overview |  Overview]]
-*[[scenario-builder-reference-guide/Exercises/ScenarioBuilderBasics |  シナリオビルダーの基本情報]]
+*[[Scenario-builder-reference-guide/Exercises/ScenarioBuilderBasics | Scenario Builder Basics]]
-*[[scenario-builder-reference-guide/Exercises/AllScenarioExercises |  全てのシナリオエクササイズ]]
+*[[scenario-builder-reference-guide/Exercises/AllScenarioExercises |  All Scenario Exercises]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateaBasicScenario |  基本のシナリオの作成]]
+*[[scenario-builder-reference-guide/Exercises/DownloadableTemplates |  Downloadable Scenario Templates]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateChatScenarioThatPopsCaseorContactInformation |  ケースまたはコンタクト情報のポップ]]
+*[[scenario-builder-reference-guide/Exercises/HowtoCreateaBasicScenario |  Create a Basic Scenario]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateChatScenarioThatUsesBots |  ボットを使うチャットシナリオ]]
+*[[Scenario-builder-reference-guide/Exercises/HowtoCreateChatScenarioThatPopsCaseorContactInformation|How to Create a Chat Scenario That Pops Case or Contact Information]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers |  特定番号からの着信のブロック]]
+*[[scenario-builder-reference-guide/Exercises/HowtoCreateChatScenarioThatUsesBots |  How to Create a Chat Scenario That Uses Bots]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers |  ランダムなお客様の一部に対するアンケート配信]]
+*[[Scenario-builder-reference-guide/Exercises/ChatScenarioConfigurationMicrosoftAzureWebAppBot | How to Configure a Chat Scenario That Uses a Microsoft Azure Web App Bot]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail |  発信者をラストエージェントにルーティングし、ボイスメールオプションを提供する方法]]
+*[[scenario-builder-reference-guide/Exercises/PizzaFlowchartChatScenario | Pizza Flowchart Chat Scenario]]
-*[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm | "伝言" チャットフォームを使うお客様に自動応答メールの送信]]
+*[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm |  Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form]]
-*[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | 自動アテンダント選択によるスキルベースのコールルーティング]]
+*[[scenario-builder-reference-guide/Exercises/HowtoBlacklistSpecificPhoneNumbers | How to Blacklist Specific Phone Numbers]]
-*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioSurvey |  音声シナリオの調査]]
+* [[scenario-builder-reference-guide/Exercises/LastAgentRoutingforInternalDB |  How to Configure Last-Agent Routing Using the Internal Database]]
-*[[scenario-builder-reference-guide/Exercises/ConversationalIVRScenario |  シナリオで対話型IVRを使用する方法]]
+*[[Scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers|How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers]]
-*[[scenario-builder-reference-guide/Exercises/ScenarioExample |  シナリオの例]]
+*[[Scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail|How to Route Callers to the Last Agent and Provide a Voicemail Option]]
-*[[scenario-builder-reference-guide/Exercises/DownloadableTemplates | ダウンロード可能なシナリオテンプレート]]
+*[[scenario-builder-reference-guide/Exercises/ScenarioExample |  General Inbound Voice Scenario]]
+*[[scenario-builder-reference-guide/Exercises/SingleStepExternalTransfer | Redirect Calls Economically with a Single-Step External Transfer Option]]
+*[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]]
+*[[scenario-builder-reference-guide/Exercises/ConversationalIVRScenario |  Use Conversational IVR in a Scenario]]
+*[[Scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioSurvey| Voice Scenario Survey]]