From Bright Pattern Documentation
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This section provides detailed descriptions of the real-time metrics that apply to agents and can be displayed via the [[supervisor-guide/AgentMetricsView|Agent Metrics View]]. For definitions of these metrics, as well as a complete list of real-time metrics, see [[reporting-reference-guide/AllMetrics|List of All Real-Time Metrics]] in the ''Reporting Reference Guide''. Metrics here are arranged in alphabetical order. | This section provides detailed descriptions of the real-time metrics that apply to agents and can be displayed via the [[supervisor-guide/AgentMetricsView|Agent Metrics View]]. For definitions of these metrics, as well as a complete list of real-time metrics, see [[reporting-reference-guide/AllMetrics|List of All Real-Time Metrics]] in the ''Reporting Reference Guide''. Metrics here are arranged in alphabetical order. | ||
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<center>[[supervisor-guide/AgentMetricsView|< Previous]] | [[supervisor-guide/ListofDashboardMetrics|Next >]]</center> | <center>[[supervisor-guide/AgentMetricsView|< Previous]] | [[supervisor-guide/ListofDashboardMetrics|Next >]]</center> | ||
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Latest revision as of 04:32, 29 May 2024
List of Agent Metrics
This section provides detailed descriptions of the real-time metrics that apply to agents and can be displayed via the Agent Metrics View. For definitions of these metrics, as well as a complete list of real-time metrics, see List of All Real-Time Metrics in the Reporting Reference Guide. Metrics here are arranged in alphabetical order.