From Bright Pattern Documentation
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| − | + | = Virtual Queue Configuration= | |
| − | == How do I set up virtual queuing for my inbound services? == | + | == How do I set up virtual queuing for my inbound services? == |
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''Virtual queuing'' (VQ), also known as Bright Pattern's ''callback option'', is enabled for an inbound service from the [[scenario-builder-reference-guide/FindAgent|Find Agent]] block settings of the service's scenario. | ''Virtual queuing'' (VQ), also known as Bright Pattern's ''callback option'', is enabled for an inbound service from the [[scenario-builder-reference-guide/FindAgent|Find Agent]] block settings of the service's scenario. | ||
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To enable virtual queue, you should determine which service will have VQ enabled, and then follow all the steps given in the ''Virtual Queue Tutorial'', section [[virtual-queue-tutorial/Configuration|Configuration]]. | To enable virtual queue, you should determine which service will have VQ enabled, and then follow all the steps given in the ''Virtual Queue Tutorial'', section [[virtual-queue-tutorial/Configuration|Configuration]]. | ||
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For examples of a VQ-enabled scenario, see the ''[[virtual-queue-tutorial/Overview|Virtual Queue Tutorial]]''. | For examples of a VQ-enabled scenario, see the ''[[virtual-queue-tutorial/Overview|Virtual Queue Tutorial]]''. | ||
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| − | [[Category:FAQ]] | ||
Latest revision as of 04:02, 29 May 2024
• 日本語
Virtual Queue Configuration
How do I set up virtual queuing for my inbound services?
Virtual queuing (VQ), also known as Bright Pattern's callback option, is enabled for an inbound service from the Find Agent block settings of the service's scenario.
To enable virtual queue, you should determine which service will have VQ enabled, and then follow all the steps given in the Virtual Queue Tutorial, section Configuration.
For examples of a VQ-enabled scenario, see the Virtual Queue Tutorial.