From Bright Pattern Documentation
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Sometimes it may be more convenient to reassign all of the agent’s events within a time range in a single step. | Sometimes it may be more convenient to reassign all of the agent’s events within a time range in a single step. | ||
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Latest revision as of 04:32, 29 May 2024
How to Reassign All of an Agent’s Events to Another Agent
Sometimes it may be more convenient to reassign all of the agent’s events within a time range in a single step.
- Click the Reassign by range… button.
- A dialog window will appear showing the list of agents that this task can be assigned to and time range controls.
- Specify the desired time range by either typing in the date or clicking into the date field and selecting the date from the mini calendar.
- Select the desired agent and click Ok.
