From Bright Pattern Documentation
< 5.3:Supervisor-guide | Tutorials | AgentManagement
Revision as of 04:10, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
Overview
Agent management tutorials explain how supervisors may perform tasks such as monitoring agents, grading calls, forcing agents into different states, and so forth.
