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About Standard Widgets

Standard widgets contain data relating to the general performance of your contact center and your team. Also included are widgets that allow team communication, such as chat messages, calendar items, and images.

An example wallboard containing all standard widgets

Selection of Widgets

The following is a list of standard widgets you may add to the cards in your wallboard. To learn more about these widgets, select from the following links:

• Agent Grid
• Agent State Summary
• Gauge
• News
• Service Grid
• Single Statistic
• Text
• Time
• Image

To add a standard widget to your wallboard, you must be in Edit mode. Click inside an empty card or draw a card on an empty wallboard spot; both actions will bring up the widget selector. Click on the widget type you want, configure its settings, and it will populate the card.

Standard widget selector

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