5.19:Tutorials-for-admins/Services/OutboundMessagingCampaign/Overview

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Overview

The purpose of an outbound messaging campaign is to automatically send a pre-configured SMS/MMS message to destinations specified in a calling list. You can use this type of campaign for a variety of tasks including appointment reminders, payment notifications, sales notices, case status updates, delivery information, and so forth.

This tutorial describes the steps involved with an end-to-end outbound messaging campaign:

• Prerequisites
• Create a List
• Create a Personalized Message
• Prep Ahead for Replies
• Calculate Campaign Duration
• Upload the List
• Configure the Outbound Messaging Campaign
• Run the Campaign
• Download the Campaign Results

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