From Bright Pattern Documentation
• 5.19
setCallHold
Sets a call’s hold status. A call may be placed on hold with the true value, and resumed with the false value.
Request
Syntax
| setCallHold(state: boolean, interactionId?: string): Promise<OperationResult<null>> |
Parameters
| Parameter | Parameter Values | Data Type | Optional/Required | Description |
| state | Boolean | Required | A call may be placed on hold with the true value, and resumed with the false value. | |
| interactionId | String | Optional | The ID of the interaction for which this action will apply to. If not specified, the active interaction will be used. |
Example Request
setCallHoldButton.onclick = () => {
const holdCall = callHoldCheckbox.checked
const itemId = activeInteractionIdInput.value
adApi.setCallHold(holdCall, itemId)
}
Return Value
null