5.19:AgentDesktop-client-side-javascript-api-specification/setCallRecording

• 5.19

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setCallRecording

Starts or stops a particular call recording.

Please note that you can find out the current state of call recording for each interaction by querying callRecording property of the InteractionData object.

Request

Syntax

setCallRecording(state: boolean, interactionId?: string): Promise<OperationResult<null>>

Parameters

Parameter	Parameter Values	Data Type	Optional/Required	Description
state		Boolean	Required	Set the value to true to start call recording, set the value to false to stop call recording.
interactionId		String	Optional	The ID of the specific interaction that you wish to record or stop recording. If not specified, the active interaction will be used.

Example Request

const interactionId = interactionsList[0].interactionId;

startCallRecordingButton.onclick = () => {

        adApi.setCallRecording(true, interactionId);

      };

stopCallRecordingButton.onclick = () => {

  adApi.setCallRecording(false, interactionId);

};

Return Value

null

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